Download the app from your phone to apply for an account. Starling Bank, the leading mobile bank recently voted Britain’s Best Bank 2018, has today become the first bank to launch a gambling blocker. This technological solution will give Starling customers with a gambling problem the choice to turn on the feature, which blocks betting and gambling merchant codes. Until now, banks have not offered this technology, and customers with gambling problems who want to take action often have to contact various different betting and gambling providers to block their accounts. Starling customers can activate the blocker as an opt-in feature from within their Starling App. With this feature on, all attempted transactions to registered gambling merchants will be declined. You are cancelling the block you put in place to prevent you from gambling. The feature has been launched in response to the significant problems related to gambling addiction in the UK.
Gambling Commission recently found that 0. British public identify as having a gambling problem. The Money and Mental Health Policy Institute has been calling for banks and other card providers to allow customers to block gambling transactions on their cards. Starling’s gambling blocker underlines how digital banking can quickly react to issues facing customers and use technology to develop solutions that help them to live a better financial life. I set up Starling Bank with the mission of improving financial health and making banking about the customer again. This is exactly the kind of product that will help us achieve this. By giving its customers the ability to block gambling transactions, Starling Bank gives them the chance to think twice, and better still, provides contact details for the National Gambling Helpline which offers advice and free treatment.
As a constituency MP, only too often I hear of the heartbreak that can be caused by gambling debt. The ability to create a moment of friction could have such a lasting impact on people’s lives. I support Starling’s forward thinking on this issue and hope to see others doing the same. Problem gambling can lead to spiralling debts and cause real harm to our mental health. It’s a system that just doesn’t work. I have long called on the financial services sector to do more to assist vulnerable customers with the tools to control gambling spend. As an existing Starling Bank customer I am delighted to see that from today they will support merchant blocking within their App. 3rd floor, 2 Finsbury Avenue, London EC2M 2PP. You will find the growing Starling team working at the same location. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 730166.
Download the app from your phone to apply for an account. Marketplace allows you to connect to Insurance or an ISA in a few taps and you can pay friends or family through secure passcodes and fingerprint technology rather than physical card readers. It can provide that extra moment to stop and think. This can be particularly helpful when it comes to activities such as gambling. Technology has made access to gambling easier. 7, plus the levels of advertising have increased through text messages and online ads that follow you around the internet, detailing special offers. At Starling, the transaction codes that allow us to categorise your spending are the same ones that allow us to identify gambling establishments. This means that we can give our customers the ability to go into the app and block access to certain types of spending, including on gambling and betting.
Merchant blocking Right now, the process for people who want to address a gambling problem by blocking transactions on their debit card, involves contacting several different companies by phone or even in person. The charity found that placing an obstacle between people and sites they find problematic can be a useful first step in helping users regain control over their financial lives. This research, combined with conversations with customers, has led us to release this feature that gives all customers the choice to block spending by card on gambling and betting. Both as the minister responsible for gambling and as a constituency MP, only too often I hear of the heartbreak that can be caused by gambling debt. The ability to create a moment of friction could have such a lasting impact on people’s lives. We support Starling’s forward thinking on this issue and hope to see others doing the same. Release Our new feature under the Security section of our app will allow customers to toggle a block for transactions made at gambling establishments. Once you’ve selected this, you’ll be sent a message to confirm that the block is in place. You are cancelling the block you put in place to prevent you from gambling. If you are worried that you spend more than you should on gambling, call the National Gambling Helpline now on 0808 8030 133 for free advice on how to stay in control.